Terms and Conditions

Last updated: August 3, 2026

These Terms and Conditions (“Terms”) govern your use of callonedialdumpster.com, onedialdumpster.com, and any related pages, forms, communications, or services operated by One Dial Dumpster LLC, doing business as One Dial Dumpster (“One Dial Dumpster,” “Company,” “we,” “us,” or “our”). These Terms also apply to quotes, orders, dumpster rentals, junk removal, cleanouts, recycling and removal services, light demolition, deliveries, drop-offs, exchanges, pickups, and related services (collectively, the “Services”).

By accessing our website, requesting a quote, placing an order, scheduling Services, accepting a written or electronic estimate, or using our Services, you agree to these Terms. If you do not agree, do not use the website or Services.

1. Eligibility and Authority

You must be at least 18 years old and legally capable of entering into a binding agreement. If you request Services on behalf of a company, property owner, tenant, contractor, or other person, you represent that you have authority to bind that party and permission to authorize the requested work, equipment placement, and property access.

2. Services

Our Services may include dumpster rentals, residential and commercial junk removal, cleanouts and trashouts, recycling and removal, and approved light demolition. Service availability, container sizes, included weight, rental periods, pricing, and delivery areas may vary by location, disposal requirements, schedule, and availability.

We may refuse, pause, or discontinue any Service when we reasonably believe the work would be unsafe, unlawful, outside the agreed scope, inaccessible, harmful to property or equipment, or inconsistent with disposal-facility requirements. We may also use qualified employees, subcontractors, hauling partners, or disposal facilities to perform portions of the Services.

3. Quotes, Estimates, and Orders

A quote or estimate is based on the information you provide, which may include the type and amount of material, photographs, requested container size, job location, access conditions, labor needs, rental period, and disposal requirements. Unless expressly stated otherwise in writing, a quote is an estimate and does not become a confirmed order until we accept the order and any required payment, deposit, or payment authorization has been received.

You agree to provide complete and accurate information. We may revise a quote or charge additional amounts when the actual scope, volume, weight, material type, labor, access, distance, disposal cost, rental duration, or site conditions differ from what was disclosed. Any service-specific estimate, invoice, order confirmation, rental agreement, or written scope of work is incorporated into these Terms. If a service-specific document conflicts with these Terms, the service-specific document controls for that order.

4. Pricing, Payment, and Additional Charges

Prices are those shown in the applicable quote, order confirmation, invoice, or current website listing at the time the order is accepted. Prices may include limits or assumptions regarding rental duration, included disposal weight, accepted materials, service distance, labor, or equipment use. Taxes and government, landfill, transfer-station, fuel, environmental, permit, toll, or processing charges may apply where disclosed or legally required.

You may be charged for costs associated with:

  • weight exceeding the amount included in your order;
  • additional rental days or delayed pickup caused by the customer;
  • prohibited, undisclosed, contaminated, or specially handled materials;
  • overfilled, unbalanced, overloaded, or unsafe containers;
  • failed delivery or pickup attempts caused by blocked or inadequate access;
  • relocation, exchange, return trips, or changes requested after dispatch;
  • damage to a container or other equipment while in the customer’s possession or control;
  • cleanup required around or beneath a container;
  • citations, fines, remediation, or disposal expenses caused by the customer’s materials or conduct; and
  • other charges identified in the quote, order confirmation, invoice, or rental agreement.

Disposal-facility scale tickets, facility records, photographs, measurements, and service records may be used to calculate applicable charges. By providing a payment method, you authorize us to charge amounts due for the original order and authorized additional charges arising under these Terms or the applicable order. We may send an invoice or receipt by email or text. Past-due amounts may be subject to collection costs and any lawful fees disclosed in your order or invoice.

5. Scheduling, Delivery, and Pickup

Delivery, arrival, service, and pickup dates or times are estimates unless we expressly guarantee them in writing. Weather, traffic, road restrictions, equipment issues, disposal facility delays, emergencies, unsafe conditions, and events outside our reasonable control may affect scheduling. We will use reasonable efforts to communicate material delays, but we are not responsible for losses caused by a delay outside our reasonable control.

You must provide accurate directions, gate codes, placement instructions, contact information, and safe access. The delivery and pickup area must be clear of vehicles, people, animals, materials, low branches, wires, soft ground, steep grades, and other obstructions. If access is blocked or unsafe, we may leave the equipment in another reasonably safe location with your approval, reschedule, or charge a reasonable failed-trip or return-trip fee when allowed by the applicable order.

Requesting pickup does not guarantee immediate removal. Until the container is collected, you remain responsible for its contents, condition, safe access, and compliance with these Terms.

6. Dumpster Placement and Property Conditions

You are responsible for selecting and approving the placement location. You represent that you own the property or have the owner’s permission to place the container and allow our vehicles to enter. You are also responsible for identifying septic systems, irrigation, underground utilities, drains, soft or unstable surfaces, pavement limitations, and other hidden conditions before delivery.

Dumpsters and delivery trucks are heavy. Even when reasonable care is used, their weight may crack, mark, rut, stain, or otherwise affect asphalt, concrete, pavers, curbs, lawns, driveways, and other surfaces. To the extent permitted by law, One Dial Dumpster is not responsible for damage caused by unsuitable surfaces, concealed conditions, inaccurate placement instructions, normal effects of equipment weight, or a customer’s failure to provide protective materials. We may recommend boards or other surface protection, but no protective method can guarantee that damage will not occur.

7. Permits, Approvals, and Property Rules

You are responsible for determining whether a permit, right-of-way authorization, homeowner association approval, landlord approval, parking restriction, or other permission is required. Unless we expressly agree in writing to obtain a permit for you, you must obtain and maintain all required approvals before delivery. You are responsible for fines, towing, relocation, impoundment, or other costs resulting from missing or inadequate permissions.

8. Loading and Use of Dumpsters

You agree that you will not:

  • load material above the top rail or allow any item to protrude from the container;
  • exceed weight, volume, or material restrictions stated in the order;
  • create an uneven, shifting, leaking, or otherwise unsafe load;
  • move, push, lift, alter, climb on, enter, burn anything in, or attach anything to the container;
  • allow children or unauthorized persons to use or enter the container;
  • block the container when delivery, service, exchange, or pickup is scheduled; or
  • use the container for any unlawful purpose.

We may decline to transport an unsafe or noncompliant load until you correct the condition. Additional rental time, labor, cleanup, return-trip, or disposal charges may apply.

9. Prohibited and Restricted Materials

Unless we give prior written approval for a specific material or arrange a separate lawful service, prohibited or restricted materials include asbestos, biohazardous or medical waste, hazardous waste, chemicals, solvents, wet paint, pesticides, petroleum products, gasoline, oil, propane cylinders, explosives, ammunition, hot ashes, flammable materials, batteries, tires, sealed drums, liquids, and any material prohibited by law or by the receiving disposal facility. Appliances containing refrigerants, electronics, mattresses, dirt, concrete, brick, roofing material, and other dense or specially handled items may require advance approval, separate loading rules, or additional charges.

If you are unsure whether an item is allowed, contact us before placing it in a dumpster or presenting it for removal. You are responsible for all costs, penalties, testing, cleanup, handling, return, remediation, or legal consequences caused by prohibited, contaminated, or undisclosed materials.

10. Care, Custody, and Damage to Equipment

A rented container remains our property. From delivery until pickup, you are responsible for reasonable care of the container and for preventing unauthorized use, vandalism, movement, fire, graffiti, overloading, or damage. Notify us promptly if the container is damaged, moved, impounded, or involved in an incident. You may be responsible for reasonable repair or replacement costs resulting from misuse, negligence, unauthorized movement, prohibited materials, or other conduct occurring while the container is at your location, except to the extent caused by our negligence or prohibited by law.

11. Junk Removal, Cleanouts, and Demolition

You represent that you own the items to be removed or have authority to authorize their removal. You must identify any item that should remain and disclose hazardous, fragile, valuable, concealed, structural, or regulated conditions before work begins. We are not responsible for removing an item that was not clearly excluded from an agreed removal area, except to the extent caused by our failure to follow clear written instructions.

Light demolition and labor estimates are based on visible and disclosed conditions. Hidden utilities, structural conditions, pests, mold, asbestos, hazardous materials, additional layers, abnormal access, or a materially different scope may require a revised price, schedule, or separate contractor. We do not perform work outside the agreed scope or work requiring a license we do not hold.

12. Cancellations, Rescheduling, and Refunds

Contact us as soon as possible if you need to cancel or reschedule. Cancellation, reservation, dispatch, restocking, labor, permit, disposal, or other fees may apply if disclosed in your quote or order, or if we have already reserved equipment, dispatched a truck or crew, purchased materials, obtained permits, or incurred nonrefundable costs. Refund eligibility is governed by the applicable quote, order confirmation, written cancellation policy, and applicable law.

We may cancel or reschedule Services because of unsafe conditions, inaccurate information, nonpayment, prohibited materials, equipment issues, severe weather, legal restrictions, or events outside our reasonable control. If we cancel before performing any Service for reasons not caused by you, we will refund any prepaid amount for the unperformed Service, less any lawful nonrefundable third-party costs that were disclosed to you.

13. SMS and Mobile Messaging Terms

Program Description and Consent

When you provide your mobile number and affirmatively opt in, you consent to receive recurring text messages from One Dial Dumpster. Messages may be sent using an automated system and may concern quote requests, customer questions, estimates, order confirmations, scheduling, payment or account reminders, delivery or drop-off notices, driver arrival updates, exchanges, pickups, delays, service issues, and customer support. Message frequency varies based on your request, order activity, and interactions with us.

Your consent to receive text messages is not a condition of purchasing any goods or Services. You may contact us by phone or email instead. You represent that you are the subscriber or customary user of the mobile number provided and that you are authorized to consent to receive messages at that number. If your number changes or is reassigned, you agree to notify us promptly.

Message and Data Rates

Message and data rates may apply according to your wireless plan. One Dial Dumpster does not charge a separate fee for its text-message program. Wireless carriers and service providers are not responsible for delayed or undelivered messages. Message delivery is subject to carrier, network, and device availability.

Opting Out

You may opt out at any time by replying STOP to any message. We will send one confirmation message and then stop sending messages covered by your request. We will also honor other reasonable requests that clearly communicate your desire to stop receiving texts. You may separately contact us by phone at 717-473-7327 or by email at jim@onedialdumpster.com to withdraw consent. Opting out of text messages does not cancel an existing order, stop Services already authorized, or relieve you of payment obligations. We may contact you through a non-SMS method when reasonably necessary to administer an active order or respond to your request, as permitted by law.

Help

Reply HELP for assistance, call 717-473-7327, or email jim@onedialdumpster.com.

Privacy

We handle personal information according to our Privacy Policy. Mobile information, text-message opt-in data, and consent records will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers that help us deliver messages or perform Services, subject to appropriate confidentiality and use restrictions, and as otherwise described in the Privacy Policy or required by law.

14. Website Use

You may use the website only for lawful purposes. You may not interfere with the website, attempt unauthorized access, introduce malicious code, scrape or copy content through automated means without permission, impersonate another person, submit false information, or use the website to violate another person’s rights.

Website content is provided for general information and may be changed without notice. Photos, dimensions, capacity descriptions, and examples are illustrative. Actual containers, trucks, equipment, colors, dimensions, availability, and service conditions may vary.

15. Intellectual Property

The website and its original text, graphics, logos, photographs, videos, design, and other content are owned by or licensed to One Dial Dumpster and are protected by applicable intellectual-property laws. You may view and print website content for your personal, noncommercial use. No other copying, modification, distribution, public display, sale, licensing, or commercial use is permitted without our prior written consent.

16. Third-Party Links and Services

The website may link to third-party websites, mapping services, payment processors, social networks, review platforms, or other services. We do not control and are not responsible for their content, availability, security, terms, or privacy practices. Your use of a third-party service is governed by that provider’s terms.

17. Disclaimers

Except for an express written commitment in an accepted quote, order confirmation, or written warranty, and to the fullest extent permitted by law, the website and Services are provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement. We do not warrant that the website will always be available, error-free, secure, or current, or that every type of waste can be accepted or recycled.

Nothing in these Terms excludes any warranty, duty, or consumer right that cannot lawfully be excluded or limited.

18. Limitation of Liability

To the fullest extent permitted by law, One Dial Dumpster and its owners, employees, agents, subcontractors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profits, project delays, lost business, loss of use, or loss of data, arising from the website or Services.

To the fullest extent permitted by law, our total liability for a claim arising from a specific order or Service will not exceed the amount you paid us for the order or Service giving rise to the claim. These limitations do not apply to liability that cannot be limited under applicable law, including liability resulting from conduct for which limitation is legally prohibited.

19. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless One Dial Dumpster and its owners, employees, agents, and subcontractors from third-party claims, fines, penalties, losses, and reasonable costs arising from your breach of these Terms, your lack of authority to approve the Services or equipment placement, your prohibited or undisclosed materials, your misuse of our equipment, or your violation of law or another person’s rights. This obligation does not apply to the extent a claim is caused by our negligence, willful misconduct, or other conduct for which indemnification is prohibited by law.

20. Force Majeure

We are not liable for delay or failure caused by events beyond our reasonable control, including severe weather, natural disasters, fire, flood, road closures, traffic emergencies, labor or disposal-facility disruptions, governmental action, utility or communications outages, supply shortages, equipment failure despite reasonable maintenance, or public emergencies. We will use reasonable efforts to resume performance when practical.

21. Governing Law and Disputes

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles. Before filing a legal claim, you agree to contact us and make a good-faith effort to resolve the dispute informally. Unless applicable law requires otherwise, any court proceeding relating to these Terms or Services must be brought in a state or federal court with jurisdiction in Dauphin County, Pennsylvania, and each party consents to that venue and jurisdiction.

22. Electronic Communications and Signatures

You agree that electronic records, confirmations, invoices, disclosures, checkboxes, typed names, and electronic signatures may be used in connection with the Services and have the same effect as paper records and handwritten signatures to the extent permitted by law. You are responsible for keeping your email address, mobile number, and other contact information current.

23. Changes to These Terms

We may update these Terms from time to time. The revised Terms will be posted on this page with a new “Last updated” date. Changes apply prospectively unless applicable law permits otherwise. Your continued use of the website or placement of a new order after revised Terms take effect constitutes acceptance of the revised Terms. The Terms in effect when an order is accepted will generally govern that order, together with any service-specific documents.

24. Severability, Waiver, and Assignment

If any provision of these Terms is found unenforceable, it will be limited or modified to the minimum extent necessary, and the remaining provisions will remain in effect. A failure to enforce a provision is not a waiver of that provision or any later breach. You may not assign your rights or obligations under these Terms without our written consent. We may assign these Terms as part of a merger, reorganization, sale of assets, or transfer of our business.

25. Entire Agreement

These Terms, our Privacy Policy, and the applicable quote, order confirmation, invoice, rental agreement, or written scope of work form the entire agreement concerning the website and the applicable Services. They replace prior discussions or representations concerning the same subject, except for terms that the parties expressly agree to in writing.

26. Contact Us

If you have questions about these Terms, contact:

One Dial Dumpster LLC
Middletown, Pennsylvania
Phone: 717-473-7327
Email: jim@onedialdumpster.com

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